Product Warranty

 WARRANTY REQUESTS:

For all warranty requests, please refer first to the manufacturer. Manufacturer defects/warranties are generally approved & handled directly with the manufacturer. Items that are user modified or have custom tailoring generally cannot be warrantied.

If proof of purchase for your online order is required, please contact us at info@blackbeargear.ca and we will find an electronic copy of your invoice/receipt. We will require item purchased in question, approximate date purchased, your final total including tax & shipping, your full name, and your email address that your account is registered under.

If the manufacturer instructs you to return the item to us, please contact us in advance to inform us of the situation. We may request & require a forwarded copy of the email chain between the manufacturer & yourself. We will provide further instructions on how to return the item to us. Please see the manufacturer's links below.